Return & Refund Policy
Enjoy shopping with the following return policy features:
- You have 14 days to return products after receipt. Shipping cost will be applied through your customer account returns or by contacting customer service via phone or email.
- If the item is defective, does not work properly, does not match the website description, is fake, or was received damaged due to transportation, you have the right to return it within 30 days free of charge. Refund will be issued within 14 working days.
- When returning a product, ensure that all accessories, labels, packaging, and included gifts or extra items are in their original condition. Items must be returned factory-sealed if exchanged within 14 days. If the device has a password, please remove it before returning.
Products That Cannot Be Returned
- Damaged products (excluding transportation damage)
- Products not in their original packaging
- Products missing accessories
- Unsealed products from specific categories